CRM has lots of different activities
1) Phone Call
2) Task
3) Letter
4) Email
5) Appointment
6) Fax
7) Custom Activities
In CRM, all the activities are saved in ActivityPointer table. This way, we can retrieve all activities with one request instead of multiple transactions.
Whenever you create an activity record in Microsoft Dynamics CRM, a corresponding activity pointer record is created. This implies that the activity record and the corresponding activity pointer record have the same value for the ActivityId attribute. For example, if you create an Email record, the attribute values of Email.ActivityId and the corresponding ActivityPointer.ActivityId will be the same.
We can differentiate the activities by Activity Type Code.
Hope this helps.
--
Happy CRM'ing
Gopinath
1) Phone Call
2) Task
3) Letter
4) Email
5) Appointment
6) Fax
7) Custom Activities
In CRM, all the activities are saved in ActivityPointer table. This way, we can retrieve all activities with one request instead of multiple transactions.
Whenever you create an activity record in Microsoft Dynamics CRM, a corresponding activity pointer record is created. This implies that the activity record and the corresponding activity pointer record have the same value for the ActivityId attribute. For example, if you create an Email record, the attribute values of Email.ActivityId and the corresponding ActivityPointer.ActivityId will be the same.
We can differentiate the activities by Activity Type Code.
Value | Label |
4201 | Appointment |
4202 | Email |
4204 | Fax |
4206 | Case Resolution |
4207 | Letter |
4208 | Opportunity Close |
4209 | Order Close |
4210 | Phone Call |
4211 | Quote Close |
4212 | Task |
4214 | Service Activity |
4251 | Recurring Appointment |
4401 | Campaign Response |
4402 | Campaign Activity |
4406 | Bulk Operation |
Hope this helps.
--
Happy CRM'ing
Gopinath
